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Privacy Policy

This policy explains how iAspire handles information when you browse the website, create a Brand, Creator, Coach or Event Organizer page, register interest, send an enquiry or use messaging. Our Terms of Service govern use of the service.

1. Information we collect

• Accounts and profiles: name, email address, account identifiers and a securely hashed password for password accounts. Optional details include your photo, bio, social links and phone number. Google sign-in supplies a verified email address and may supply your name and profile photo; we do not receive your Google password.
• Page content: names, descriptions, logos, cover images, photos, link titles and destinations, product links, category, appearance settings, and class/event details such as fees, dates, locations and attachments. Page goals personalise editor suggestions.
• Private drafts: unfinished edits, including photos and form choices, are saved in this browser using local storage facilities such as IndexedDB. They are not synchronised as drafts across devices. Clearing browser data removes them; deleting your account does not automatically clear every browser or device you used.
• Registrations and enquiries: the name, email, optional phone number, message and consent choice you submit, together with the page, response type, time and status. These details go to the page owner. Signed-in responses are associated with your account; a temporary claim token can associate a guest response with an account on the same browser.
• Brand and creator conversations: account identifiers, text messages, timestamps and read positions support private two-way messaging. Both parties sign in. The other party sees your account name; messaging does not automatically disclose your email or phone, but anything you type is visible to the recipient. Owners can add priority flags, Open/Done status and private follow-up notes visible only to that owner within the app. Messages and notes are not end-to-end encrypted. Do not submit sensitive information.
• Support: the name, email, mobile number and message submitted through Contact us, so we can respond.
• Technical information: requests necessarily expose an IP address and browser/request information to our servers and service providers. Application and hosting logs may record IP addresses, request paths, timestamps and errors for operation, troubleshooting and security. This is separate from the limited analytics reports described below.
• Accounts and email codes: email/password accounts can be created without email verification; Google signup requires a verified Google email. Personal, business and custom-domain addresses are allowed. When email delivery is configured, email-code authentication may also be available. Resend receives your address and authentication email. We store protected code/challenge hashes, email, expiry, attempts and delivery status, not the plain code. Codes expire after 10 minutes and can be used once; request records become eligible for removal after 24 hours and are pruned on later code requests. Authentication emails are not marketing emails.

2. How we use information

We use information to authenticate users, publish and edit pages, personalise the editor, deliver responses and messages, provide reports and support, prevent abuse and comply with legal obligations. We do not sell personal data or use private conversations, enquiries or owner notes as promotional content.

We may showcase published pages and public content in iAspire galleries, demonstrations, social posts and other Platform promotions under the public-content licence in our Terms. This does not authorise promotional use of private drafts, messages, enquiries, response exports or owner notes. Public visibility alone is not consent to every use of personal data: promotional processing remains subject to applicable law, an appropriate legal basis and separate permission where required. Contact us about removal from future promotional placements.

Where data protection law requires a legal basis, processing may be necessary to provide the service you request, meet legal obligations, or pursue legitimate interests in security, support and service improvement, subject to your rights. Where consent is required, we seek it for that purpose; reading this policy is not blanket consent to unrelated uses.

3. Public content, recipients and external services

Published pages, public profiles, photos, social links and attachments are available to visitors and may be copied, shared or indexed by search engines. Draft edits are not public until published. You retain ownership of your content; the service and public-content promotional licences are explained in section 3 of our Terms of Service.

Your password is never published. Your account email is not public by default, but a Contact me page can display it if you enable email contact. WhatsApp contact settings can expose your phone number in a contact link. Contact details you add yourself to text, images or external links are also public. Review your page and contact choices before publishing; turning them off cannot recall copies already made by others.

Registration and enquiry details are available to the relevant page owner, who can manage responses and export them. Owners are responsible for their own lawful use of those details, including downloaded copies and follow-up. Contact the owner about their practices, or contact iAspire for help with information held on the Platform.

In-app conversations are available to their participants; follow-up notes and management flags are available only to the owner within the app. Authorised iAspire personnel may access stored information where needed for support, security, administration or legal requests. Turning messaging off pauses sending and replies but keeps history.

Hosting and infrastructure providers process information to run the service. Google handles Google sign-in, and Resend handles authentication email when that flow is used. Pages also load Google Fonts; remote profile images or other external assets can send request information to their hosts. These providers may process information in other countries under their own applicable terms and privacy notices. Contact us for information about arrangements relevant to your request; we do not promise a particular data-residency location.

Opening an external product, social, video, email or WhatsApp link takes you to another provider. Their privacy practices apply there. We do not receive your external payment-card details or measure completed external purchases. We may disclose information where required by law or reasonably necessary to protect users and the service.

4. Analytics

Brand and Creator page reports: page opens, content-link clicks and titles, campaign labels, referring site hostname (not the full referring URL) and an estimated device category. A random page-open token associates clicks with a visit for up to 30 minutes; only its hash is stored. These report tables do not store raw IP addresses, full user-agent strings, names or persistent visitor profiles. Dated records cover a rolling 90-day window and are pruned during analytics activity; aggregate lifetime totals remain separate. Owner activity, recognised bots and browsers with analytics exclusion enabled are excluded, but automated traffic cannot be perfectly removed. Do not put personal information in campaign labels.

Website measurement: we record visits by day and approximate country, estimated from hosting headers or browser time zone/language. A daily salted hash derived from the connection address helps distinguish visits without storing the raw address in the visit table. Old salts are removed when a later day's salt is created. Visit records are eligible for pruning after 400 days during subsequent visit activity. Aggregate signup/sign-in button counts and daily service-event totals help measure usage; these counters do not identify individual users. Operational logs are separate and may contain IP addresses as described above.

Internal traffic exclusion: administrators can exclude their current network from future analytics across browsers. This stores a hash of the visitor IP in a separate settings table until an administrator disables that exclusion for the same IP. It affects other devices sharing that IP and does not erase past counts. Browser-only exclusion remains a separate cookie preference.

5. Cookies and browser storage

• Sign-in cookie: keeps you signed in for up to seven days; signing out clears it.
• Analytics-exclusion preference: if set, a cookie remembers that this browser should be excluded from measurement for up to one year. Clearing cookies removes this preference. Contact us for help with this setting.
• Administrator sessions: a separate essential cookie supports administrator access for up to eight hours.
• Browser storage: IndexedDB stores private drafts. Session storage remembers a chosen creation role through sign-in and may hold a temporary guest-response claim token.

iAspire does not set advertising cookies. Google sign-in and external services may use their own cookies or storage. You can clear or restrict storage through your browser, but doing so may sign you out, remove drafts or interrupt creation and response recovery.

6. Retention and deletion

Account, page and response data are retained to provide the service until removed or no longer needed, subject to legal and security needs. Deleting a page removes its associated responses, conversations and analytics from the active database. Deleting either participating account removes its conversations and owner management details from the active database. For account deletion or removal of a response, use Contact us; do not assume there is a self-service account-deletion control.

Support records, operational logs and backups may have different retention needs; we do not specify a fixed deletion period for them here. Backups may retain earlier copies after active records are removed. Public search caches and copies or exports held by page owners or other recipients are not automatically erased by deleting Platform data. Local drafts must be cleared on each browser separately.

7. Your choices and rights

You can edit profile details, contact visibility and pages from your account. Depending on applicable law, you may have rights to access, correct, erase or obtain a copy of personal data, restrict or object to processing, withdraw consent where processing relies on it, or complain to a data protection authority. Withdrawal does not invalidate earlier lawful processing. We may need to verify your identity before acting on a request.

Send privacy, deletion, security or abuse requests through Contact us, identifying the account or page and the request. Do not include passwords, authentication codes or sensitive documents. We may request further verification through an appropriate channel.

8. Security and updates

Passwords are hashed and production sign-in cookies use security protections. Access controls limit private records to the appropriate users and authorised service operations, but no online service can guarantee absolute security. Avoid submitting sensitive personal information about yourself or others.

We may revise this policy as the service or legal requirements change. Material changes will be communicated as required by applicable law, and new consent will be sought where required. Continued use is not a substitute for any consent the law requires.

Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and iAspire ("iAspire", "we", "us") and govern your use of the iAspire website, applications and services (the "Platform").

1. Acceptance of these Terms

By creating an account, publishing a page, submitting a response or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform. Our Privacy Policy explains how personal information is handled; accepting these Terms is not blanket consent to unrelated data processing. If you use the Platform on behalf of a business, you confirm you are authorised to accept these Terms for it.

2. Your account

You are responsible for keeping your login details safe and for all activity on your account. You must provide accurate information and be legally able to enter into this agreement.

iAspire supports Brand, Creator, Coach and Event Organizer pages. Features include external content/product links, page design, class/event details, registrations, enquiries, optional contact links, Brand/Creator messaging and analytics. Availability can vary by page type. Email/password signup does not verify ownership of the supplied email address; Google signup requires a verified Google email. Email-code authentication may be available when email delivery is configured. Existing password accounts can sign in with their password.

Private drafts are stored in the browser you use and are not an account-wide backup. Review your content, links and contact visibility before publishing. You remain responsible for keeping copies of important content and exported responses.

3. Platform rights and your content

iAspire and its licensors retain all rights, title and interest in the service software, designs, templates, branding, logos, documentation, service-generated aggregate reports and other Platform materials, excluding user content, personal data and third-party materials. Except for the limited permission to use the service in accordance with these Terms, no Platform intellectual-property rights are transferred to you. You must not resell, reproduce or exploit Platform materials, remove ownership notices or imply an endorsement without authorisation, except where applicable law permits it.

You retain ownership of content you upload or submit. You grant iAspire a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, cache, format, adapt for technical presentation, transmit, distribute and display that content to operate, secure, maintain and improve the service. This includes publishing pages you choose to make public and delivering responses and messages only to their intended recipients. iAspire may sublicense these rights to service providers acting on its behalf and transfer them with a lawful transfer of the service, subject to the same purpose limitations and applicable data-protection law.

Public-content promotion. For content you publish publicly, this licence also permits iAspire to reproduce, display and adapt screenshots, page excerpts and associated public names or logos to showcase the Platform in galleries, demonstrations, social posts and marketing materials, without a licence fee. Such use does not imply your endorsement of iAspire. You confirm you have the authority to grant these permissions; do not publish material you cannot license for these purposes. Private drafts, messages, enquiries, response exports and owner notes are excluded from this promotional licence. Personal data remains subject to the Privacy Policy and applicable law, including a separate legal basis or permission where required; these Terms do not assign ownership of personal data to iAspire.

The service licence ends when your content is removed, except for limited retention needed for backups, legal obligations, security or resolving disputes. For removed public content, or on a request through Contact us, we will stop new promotional uses and remove material from promotional placements we control within a reasonable period. Previously distributed materials and copies outside our control may remain, subject to applicable law. This licence does not grant perpetual rights to market your content.

iAspire may use feedback and suggestions you voluntarily provide to improve or develop the service without compensation or an obligation to implement them, subject to third-party rights and the Privacy Policy. We reserve all rights not expressly granted.

4. Your responsibilities for content

You confirm that you created, or have all necessary rights to, everything you upload, and that it does not infringe anyone else's rights. You are responsible for the accuracy of your bio link pages, offers and profile. We may remove content that breaks these Terms or the law.

Only publish contact details, photographs and other personal information you are authorised to share. Do not upload sensitive information or confidential information that the service is not designed to handle. Provide any notices and permissions required for your offers, affiliate links, promotions or processing of participant data.

5. External links, offers and payments

Brand and creator links. iAspire also provides pages that link to external products, shops, shows and content. Creators are responsible for those links, their claims and any required promotional disclosures. iAspire does not sell, endorse or fulfil external products. External purchases, refunds and support are governed by the seller's terms.

iAspire is only a medium that helps page owners — including brands, creators, organisers and coaches — connect with their audiences, customers and participants. iAspire is not a party to any agreement between them, and does not organise, deliver, supervise or guarantee any offer listed on the Platform.

No payments through iAspire. iAspire does not process, collect, hold or handle payments in any form. Any fee, payment, refund or other financial transaction between page owners and their customers or participants is made directly between them or through external providers, at their own risk. iAspire is not responsible or liable for any such transaction, whether it arises directly or indirectly from a connection made through the Platform. This includes non-payment, fraud, refunds, chargebacks and disputes.

Events, sessions and meetings. Page owners are solely responsible for their offers, pricing, venues and delivery. Participants choose to attend at their own discretion and risk. iAspire is not responsible or liable for any loss, damage, injury, harm, misconduct, cancellation or other adverse or unforeseen event before, during or after any online or offline event, session, meeting or activity arranged between people who connected through the Platform.

By signing up as a page owner, or by registering interest in an offer through a bio link as a participant, you agree to this section and release iAspire from claims arising from your dealings with other users, to the fullest extent permitted by law.

Responses are not purchases. A registration of interest or enquiry does not itself take payment, guarantee a place, confirm a booking or create an order through iAspire. Confirm arrangements, availability, cancellation terms and payment directly with the page owner. Listings, links and example results are not endorsements or guaranteed business outcomes.

Messaging and reports. Brand/Creator messaging requires signed-in participants. Owners can pause messaging without deleting history. Views, link clicks, source/device estimates and campaign reports are informational: page opens are not unique people, clicks are not sales, and external purchases are not tracked as conversions. Sample pages and sample dashboard figures are illustrative.

Plans. The current Free plan is subject to the limits shown on Pricing. Pro is not currently available for purchase and no Pro payments are accepted. Any future paid plan requires separately disclosed pricing and your explicit agreement; publishing a free page does not authorise a charge. Pricing changes and payment requirements for continued access are explained in section 7.

6. Acceptable use

• No misleading, illegal, harmful or infringing content.
• No spam, scraping, copying of the Platform or attempts to access other people's data.
• Use participant contact details only to respond about the offer they registered for through your bio link.
• No impersonation, fraudulent offers, malicious links, harassment or abusive messaging.
• Do not add personal information to campaign tracking labels. Protect response exports and private notes, and obtain any legally required permission before unrelated marketing.
• No bypassing usage limits, interfering with service availability, probing other accounts, unauthorised automated extraction or reverse engineering except where applicable law expressly permits it.

7. Changes and termination

You can stop using iAspire and remove pages from your account. For account deletion, contact us. Browser drafts, recipient exports and search-engine copies are not automatically removed by account deletion.

To the extent permitted by law, iAspire may review, refuse, limit visibility of or remove content, disable links or messaging, enforce usage limits, and restrict or suspend accounts where we reasonably believe this is needed to address breaches, suspected fraud, rights complaints, abuse, legal requirements or service-security risks. We may act immediately where necessary to protect people or the service, with notice and reasons where required by law. Contact us to request review of a restriction. We do not undertake to pre-screen every page, message or external destination.

We may change, limit or discontinue features and free offerings for operational or commercial reasons, subject to applicable law and any commitments already made. We will communicate material changes as required by law; where acceptance is required, we will seek it. Provisions concerning Platform ownership, accrued rights, external dealings, lawful retention, liability, indemnity and disputes survive only to the extent relevant and permitted by law.

Pricing and plan changes. To the fullest extent permitted by applicable law, iAspire reserves the right, at any time and at its sole discretion, to introduce, change, increase or discontinue Platform prices, subscription fees, billing arrangements, plan limits and free plans or features, without prior individual notice, communication or consent. We will provide any notice or disclosures, and obtain any consent, required by applicable law. Applicable prices and payment conditions will be displayed on the Platform before payment is requested. Changes apply prospectively to future use or renewals, subject to commitments for any period already paid for.

Payment and continued access. iAspire may make access to all or part of the Platform conditional on payment of the applicable fees, including access that was previously free. If you choose not to pay, fail to pay fees when due or do not renew a required subscription, we may restrict or suspend the affected access unless and until the applicable fees are paid. You may stop using the affected service rather than accept the new pricing. A pricing change does not itself authorise an automatic charge; any charge requires valid payment authorisation. Access restrictions do not remove rights to access, export or delete personal information where required by applicable law.

8. Disclaimer and limitation of liability

The Platform is provided "as is" and "as available" without warranties of any kind. To the extent permitted by law, iAspire is not liable for indirect, incidental or consequential losses, or for any dispute, payment or incident between page owners and their customers or participants (see section 5), arising from use of the Platform.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer or data-protection rights. We do not guarantee uninterrupted access, specific enquiries, registrations, sales or other business results.

To the maximum extent permitted by applicable law, iAspire disclaims implied warranties of merchantability, fitness for a particular purpose and non-infringement, and liability for lost profits, revenue, business opportunities, goodwill or data. You are responsible for evaluating offers and external links and keeping appropriate backups. These exclusions do not apply where prohibited, including to liability for fraud, wilful misconduct, death or personal injury caused by negligence where non-excludable, or other mandatory liabilities.

Business-user indemnity. If you use iAspire in a business or professional capacity, to the extent permitted by law you agree to indemnify iAspire against third-party claims, damages and reasonable legal costs resulting from your unlawful content, infringement of another person's rights, unlawful handling of participant information, your offers or a material breach of these Terms. This does not apply to losses caused by iAspire's own breach, negligence or misconduct. We will give reasonable notice of a claim, allow reasonable participation in its defence and not agree to obligations on your behalf without your consent. This clause does not impose an indemnity on consumers acting outside their trade or profession.

9. General

If any part of these Terms is found unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and iAspire about the Platform.

For questions, rights requests, complaints or reports of unlawful content, use Contact us and identify the relevant account or page. Do not send passwords or sign-in codes. These Terms do not override rights or legal protections that apply in your jurisdiction.

Failure to enforce a provision is not a waiver of it. You may not transfer your account or rights under these Terms without our written consent, except where applicable law provides otherwise. iAspire may transfer the service and these Terms in a merger, acquisition, reorganisation or sale, subject to applicable law and without reducing mandatory user rights; personal information remains governed by the Privacy Policy. Nothing creates a partnership, agency or employment relationship between you and iAspire.

Copyright © 2026 iAspire. All rights reserved.

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